Tenant Relations

Happy tenants make happy property owners. At Harland Property Management, we treat tenants with respect and appreciation.

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We always answer tenant calls or return calls the same day. We are polite, and do our very best to resolve any tenant issues in a timely manner.

We provide tenants online account access to their accounts, allowing for online rent payments on our website.

Eviction Guarantee

Our goal is to screen tenants to the best of our ability in order to avoid property damage and the need for evictions. Unfortunately, due to the nature of the business we cannot guarantee that there may not come a time in which we must advise our owners to evict a tenant. Click here to read more about our San Diego Eviction Guarantee Program.

Tenant Placement

We help you find the best qualified tenants for your rental property.

There is no initial fee when you sign a contract allowing us to list and market your rental property. Your property manager will review comparable rental data in the area along with other market factors to help determine the highest and best possible rental rate. We will then use the regional Realtor MLS and other highly effective methods to market your rental to prospective tenants.

We make connections.

Once the tenant screening and document preparation has been completed and verified, it is time to meet your new tenant(s). We forward the executed documents, provide you with the tenant contact information, and assist with setting up automatic payments.

Harland never charges you with any upfront fees for marketing, advertising, or listing your property for rent. We get paid only 6% of the total lease value after a tenant signs a lease. If we don’t find you a tenant, we don’t get paid.

If the day-to-day management of the home proves to be more of a challenge than originally anticipated, we can provide you with our acclaimed Residential Management services. Since you have already paid for the Tenant Finder service, the additional fee for this service is approximately 4%.